I. DOMESTIC
1. SHIPPING METHOD
ECONOMY SHIPPING
• Cooperate with reputable shipping units such as Giao Hang Nhanh (GHN), Giao Hang Tiet Kiem (GHTK), Viettel Post,…
•Delivery time: 2 – 5 business days, depending on location.
•Suitable fo orders that are not too rush.
EXPRESS SHIPPING
• Delivery time: 1 – 2 business days (Apply for Ha Noi and Ho Chi Minh).
• Shipping fee: Higher than economy shipping.
INSTANT SHIPPING
•Applicable to customes who need to receive clothes in a day.
• Cooperate with express delivery services such as GrabExpress, Ahamove, Shopee,…
• Delivery time: 2 – 4 hours or during the day, depending on location.
2. SHIPPING FEE
• Calculation based on weight, package size and delivery location.
• Notification shipping fee at checkout.
3. SHIPPING PROCESS
ORDER CONFIRMATION
After the customer successfully places an order, Lylic will confirm the order information and contact the customer for shipping fee.
PACKING ORDER
Products are carefully packaged to ensure safety during transportation.
DELIVERY
The order is delivered to the carrier.
Track order
Customer can track order status via the provided waybill number.
Receive order
Customer checks the product and makes payment (if any)
II. INTERNATIONAL
1. SHIPPING METHOD
EXPRESS SHIPPING
• Cooperate with reputable shipping units such as DHL, FedEx, UPS,…
• Delivery time: 7 – 10 business days, depending on country.
• Suitable to orders that require fast and guaranteed delivery.
ECONOMY SHIPPING:
• Cooperate with reputable shipping units such as DHL, FedEx, UPS,…
• Delivery time: 7 – 21 business days, depending on country.
• Suitable to orders that not too rush.
2. SHIPPING FEE
• Calculation based on weight, package size, delivery location and type of shipping service.
• Customers may incur additional fees such as import taxes, customs fees, … depending on the regulations of each country.
• Notification shipping fee at checkout.
3. SHIPPING PROCESS
ORDER CONFIRMATION
Lylic will confirm the order information and contact the customer for international shipping fee.
PACKING ORDER
Products are carefully packaged to ensure safety during oversea transportation.
CUSTOMS DECLARATION
Lylic conducts customs declaration and prepares necessary documents.
DELIVERY
The order is delivered to the carrier.
TRACK ORDER
Customer can track order status via the provided waybill number.
RECEIVE ORDER
Customer checks the product.
III. NOTE
• Customers should provide accurate and complete shipping information to avoid problems during shipping.
• Delivery time may affected by objective factors such as weather, epidemics…